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Certificate in Hotel Operations

Course Information

Mode: Physical
Duration: 14 Month
Intakes:

January, June, September

Campus:

Kuala Lumpur

Type: Full-time Study
Application fees: 18875 RM
Tuition fees: 9000.00 RM

Course Overview

Through a synergistic blend of academic coursework and hands-on experience, students will experience the best of both worlds: robust theoretical knowledge and invaluable practical application. This dual-edged education model ensures that SEGi graduates are poised to excel and lead in the hospitality sector.

Academically, students will delve into the core principles of hospitality, from the essentials of food fundamentals and hygiene to the intricacies of basic accounting and restaurant service management theory.

Transitioning from the classroom to the vibrant corridors of Resorts World Genting, the programme’s work-based learning component offers an unrivalled educational experience. Students will engage directly with the operations of a world-class resort, applying their academic knowledge in areas such as front office operations, housekeeping, customer service management, and food production. The practical aspect is further enriched with opportunities in restaurant service and basic pastry creation, culminating in an internship that provides a real taste of the hospitality industry’s fast pace and diversity. 

Programme structure and modules

Fundamentals of Food
Food Hygiene and Sanitation
Basic Accounting
Restaurant Service Management Theory
General Language Training
Academic English
Introduction to Computer Applications
Bahasa Melayu Komunikasi 1 / Pengajian Malaysia
Public Speaking Skills / Bahasa Kebangsaan A*
Family Issues
Front Office Operations
Housekeeping Operation
Customer Service Management
Restaurant Service Skill Practical
Food Production
Basic Pastry
Internship

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